Privacy Policy
Last Updated: April 24, 2026
1. Who We Are
heymate Inc. owns and operates hey!Biz™. hey!Biz™ provides AI-powered tools for businesses, including AI phone agents and AI review management.
2. Information We Collect
We may collect business information, customer interaction data, call data, order data, review data, usage data, and device information.
- Business name, address, phone number, and account details
- Customer names, phone numbers, order details, and call interactions
- Audio recordings, transcripts, review content, and AI-generated responses
- IP address, browser information, device information, and platform usage logs
3. How We Use Information
- To operate the AI phone agent
- To process customer orders and business requests
- To generate review insights and suggested replies
- To improve our services, security, and platform performance
- To comply with legal and business obligations
4. AI Processing
hey!Biz™ uses artificial intelligence to understand calls, generate responses, summarize customer feedback, and assist with business operations. AI outputs may not always be accurate and may require human review.
5. Call Recording and Transcripts
Calls handled by the AI phone agent may be recorded and transcribed. Businesses using hey!Biz™ are responsible for providing any required notice to callers based on applicable law.
6. Sharing Information
We may share information with service providers that help us operate our platform, including hosting providers, telephony providers, AI processing providers, payment providers, and integration partners.
We do not sell personal information.
7. Data Retention
We keep information for as long as needed to provide our services, meet legal obligations, resolve disputes, improve our systems, and maintain business records.
8. Security
We use reasonable technical and organizational safeguards to protect information. However, no system is completely secure.
9. Your Rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal information.